Air Canada tried to throw its chatbot under the bus because it gave wrong information to a customer. But a Canadian court sided with the chatbot (and the customer). What does that mean for brands using public-facing generative AI tools?
Related Posts
The Ultimate Guide to Content Distribution
Year after year, hundreds of marketers report increased efforts and spending on content marketing — or the intention…
6 Ways to Increase Conversions Using Video
Video content is king, and its potential to boost conversions is unparalleled. About 91% of businesses currently use…
How to Write a Great Email Signature [+ Professional Examples]
Around the globe, more than 300 emails are sent and received each day, on average. That’s 300 opportunities…