Browsing Tag
customer experience
14 posts
Customer Experience & Marketing: Why CX Matters More Than Any Other Marketing KPI Right Now
I’m fortunate to work on exciting marketing campaigns for fantastic Nickelodeon and Paramount+ titles. But I never forget…
11 Product Management Fundamentals [+ Strategies & Examples]
Are you frustrated with how your users are underutilizing your product, complaining about it, and not realizing the…
How to Deliver Customer Experiences That Increase Conversions
Welcome to Creator Columns, where we bring expert HubSpot Creator voices to the Blogs that inspire and help…
9 Customer Experience Software to Improve Customer Satisfaction
Customer experience (CX) is central to product management and the success of your SaaS platform. It can help…
20 Customer Journey Touchpoints Examples + How to Optimize Them
Looking for examples of customer journey touchpoints? If yes, you’re in the right place. The article explores 20…
Top 10 Customer Communication Management Software in 2024
Wondering which customer communication management software is ideal for enhancing customer interactions in your SaaS product? In this…
How to Leverage Customer Insights AI to Grow Your SaaS Product
Artificial Intelligence is revolutionizing how SaaS product teams work by increasing efficiency and productivity, reducing costs, and most…
Product Management Trends 2024: 11 Predictions for a Successful Year
What does 2024 have in stock for product managers? And what challenges will they face? That’s what our…
Getting up to speed for customer interviews as a product marketer
As a product marketer, you’re expected to be the voice of the customer, and you need to know…
Customer Experience Management vs Customer Relationship Management
Customer experience management vs customer relationship management? Both are important for affecting your customers, but what exactly are…