In this episode of The Product Experience, Randy Silver and Lily Smith sit down with Katja Forbes, Executive Director at Standard Chartered Bank, design leader, and lecturer, to explore the fast-approaching world of machine customers. Katja shares why businesses must prepare for a future where AI agents, autonomous vehicles, and procurement bots act as customers, and Read more »
The post Why we need to design products for machines – Katja Forbes (Executive Director, Standard Chartered Bank) appeared first on Mind the Product.
