Browsing Tag
Community Management
24 posts
Turn customers into community members — how community transformed the Gymshark experience
My transformation from serving customers to nurturing a community didn’t happen overnight. It started with a crisis. Gymshark’s…
Pros and Cons of Community Management
Over the last few weeks, I‘ve been writing extensively about community management, what it is, and why it’s…
The Best Forum Software for Creating an Online Community in 2024
Forums provide the opportunity to build an online community that allows your audience to connect in a place…
Community Management vs Social Media Management: What’s the Difference?
In the age of social media, most brand communities exist mainly online via social media platforms like Reddit,…
How to Hire a Community Manager
So, you want to hire a community manager to help raise brand awareness for your company and better…
In-House vs. Outsourced Community Management: What You Need to Know
As of 2024, 86% of social media marketers say building an active and engaging online community is critical…
7 Community Management Examples To Learn From
Community management helps you build trust, loyalty, and connection with your audience. It’s also how you make sure…
How to Prove the ROI of Community Management (According to Experts)
In a perfect world, my car would run on starlight and dreams, fries would taste good reheated, and…
6 Types of Online Communities Your Brand Should Consider Investing In This Year
When I started thinking about the different types of online communities that exist, I felt like the possibilities…
Why is Community Management Important?
If you‘ve seen other posts I’ve written about community management, you know I used to manage a Facebook…