While enjoying my Cheerios, I encountered a hard piece of plastic, dubbed a “quality escape.” I reported this to General Mills, hoping for a thorough investigation, but received only a generic response with a coupon. I was left disappointed that my feedback didn’t prompt serious quality control actions.
The Rise of Quality Escapes (and What to Do About it)
Related Posts
PODCAST | Welcome to the World of NDE 4.0
Dr. Johannes Vrana, author of “The World of NDE 4.0,” has more than 20 years of data science…
Total Quality Management: Paving the Road to Excellence
In our ever-changing world of global business, quality is a cornerstone of success. Organizations striving for excellence cannot…
Advantive Acquires Insequence
Advantive, a provider of mission-critical software for specialty manufacturing and distribution businesses, announced its acquisition of Insequence, a…