I have learned that quality is meeting and/or exceeding customer requirements and doing things right the first time. Customer corrective action is an example of poor quality, losing customer satisfaction, and profit. The blame game is the opposite of accountability. Accountability is taking ownership of the results.
Twenty-Five Years in Quality
Related Posts
The Complete Guide to 3D Technology for Sheet Metal Stamping
Sheet metal stamping demands precision. 3D scanning technology offers greater precision and speed, improving yield and revenue. Download…
Beyond the Surface: Overcoming Challenges in Nondestructive Testing
Nondestructive testing (NDT) assesses structures like bridges and pipelines without damage, ensuring safety in construction, manufacturing, and energy…
How is AI Transforming the User Testing Landscape?
Importance of AI-powered User Testing How Does AI Transform User Testing? Business Benefits of Leveraging AI in User…
