Browsing Tag
Ask Teresa
4 posts
Ask Teresa: For Customer Interviews, Who Counts as a Customer?
Whenever I introduce the topic of customer interviews (the foundational element of continuous discovery), I get a lot…
Ask Teresa: What Do You Do with Atypical Customer Stories?
When we interview customers, our goal is to learn as much as we can about their context. This…
Ask Teresa (and the Community): What Do You Do With Stakeholder Feature Requests?
Let’s say you’ve got a good thing going with continuous discovery. You’re creating a regular habit of talking…
Ask Teresa: My Leaders Still Want Roadmaps with Timelines—What Should I Do?
Many teams, like sales and marketing, have time-bound goals, like reaching $X in bookings or generating Y leads…