Samantha Rideout
3 posts
EU Digital Services Act Bans Dark Patterns, Raising the Bar for Unsubscribe UX
The European Union’s Digital Services Act (DSA) explicitly prohibits dark patterns on online platforms, creating a meaningful compliance…
Customizing D365 Sales — For Our Own Sales Team (Customer Zero) (3) The “Missed Tasks” Problem
This continues from Part ②. Does any of this sound familiar? After a customer meeting, activity entries in…
6 steps to define your ideal customer profile
This article comes from Samantha Rideout’s talk at the Los Angeles #GTM24 Summit, hosted by our sister community,…